After Hours Support
As a community, we are hoping to start a collaborative pilot project in Whitehorse, YT to offer after hours support to both tenants and landlords in our housing programs. We are hoping to connect with folks/organizations that are already doing so in the hopes that we can gather some information about best practices, what has worked, and what might not work.
Specifically, we are hoping to find out:
1) What type of calls are most common? (e.g. guest management concerns, looking for support/company, noise complaints, etc.)
2) Does a phone line - with an in person follow up the next work day - seem to be effective/useful? If not, what does your after hours support look like?
3) What hours does your after hours support operate? Is it 24/7, evenings, weekend, etc.?
4) Anything else you feel is relevant to share!
We would really appreciate hearing from you and learning about what other folks are doing. Feel free to message here, or you can send me an email at firstname.lastname@example.org if you prefer.
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- Esther Armstrong
- Novembre 12, 2017
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